Refund policy

Last updated: September 17, 2026.

1. 30-day guarantee

You may request a refund within 30 days of receiving your order, no questions asked.

2. No return required

You do not need to send the product back to receive your refund. Simply contact us through our contact form with your order number within the 30-day window.

3. How refunds are issued

Once we confirm your request, we'll process your refund to your original payment method within 5-10 business days.

4. Defective or incorrect items

If your item arrives damaged, defective, or different from what you ordered, contact us as soon as possible through our contact form — we'll send a replacement or issue a refund, whichever you prefer.

5. Contact

Questions about a refund? Reach us at sinpeluofficial@yahoo.com or through our contact form.